The Future of Customer Service – Hybrid Workforce or Hybrid Employees?
When looking at the customer service sector, if anything can [...]
By Richard Kenny|2020-10-22T09:57:20-08:00October 22nd, 2020|Contact Center, Headsets, Hybrid Working, Remote Working|
When looking at the customer service sector, if anything can [...]
By Richard Kenny|2020-10-19T08:39:29-08:00October 19th, 2020|Contact Center, Headsets, Hybrid Working, Remote Working|
With significant uncertainty about whether call center employees will be [...]
By Jennifer Kehoe|2020-10-08T09:37:09-08:00September 22nd, 2020|Consumer, Contact Center, Headsets, Unified Communications|
As we move into the final months of 2020, to [...]
By Sofocles Socratous|2020-09-17T08:13:28-08:00September 17th, 2020|Contact Center, Headsets, Hybrid Working, Remote Working, Unified Communications|
This year marks the 25th UK National Contact Center Awards [...]
By Roger Ogborne|2020-08-11T16:37:50-08:00May 19th, 2020|Headsets, Remote Working, Unified Communications|
As I write this blog from home, I’m surrounded by [...]
By Stacy Saxon|2020-04-01T15:08:35-08:00April 1st, 2020|Headsets, Remote Working, Tips & Tricks, Unified Communications|
Working in a bustling office comes with its own set [...]