Contact Center

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Keep it Confidential with the New Poly Savi 7300 DECT Headset

By Richard Kenny|2021-03-16T10:18:29-07:00February 23rd, 2021|Contact Center, Headsets, Hybrid Working, Products & Solutions, Remote Working, Unified Communications|

For people working in a variety of industries, the confidentiality [...]

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The Future of Customer Service – Hybrid Workforce or Hybrid Employees?

By Richard Kenny|2020-10-22T09:57:20-07:00October 22nd, 2020|Contact Center, Headsets, Hybrid Working, Remote Working|

When looking at the customer service sector, if anything can [...]

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Why QD Headsets are Best for a Hybrid Call Center Workforce

By Richard Kenny|2020-10-19T08:39:29-07:00October 19th, 2020|Contact Center, Headsets, Hybrid Working, Remote Working|

With significant uncertainty about whether call center employees will be [...]

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Poly Wins Frost & Sullivan’s 2020 Technology Innovation Award

By Jennifer Kehoe|2020-10-08T09:37:09-07:00September 22nd, 2020|Consumer, Contact Center, Headsets, Unified Communications|

As we move into the final months of 2020, to [...]

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Celebrating Change in the Call Center

By Sofocles Socratous|2020-09-17T08:13:28-07:00September 17th, 2020|Contact Center, Headsets, Hybrid Working, Remote Working, Unified Communications|

This year marks the 25th UK National Contact Center Awards [...]

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How COVID-19 is Redefining the Contact Center

By Darrius Jones|2020-08-13T12:05:59-07:00August 13th, 2020|Contact Center, Remote Working, Unified Communications|

For the majority of the year 2020, organizations have lost [...]

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