Perils of the Open Office
The open-plan office started with such promise. When we saw [...]
Why the Best Innovation Puts People First
I look at innovation primarily through the lens of “How [...]
Redefining Customer Experience in the Digital Age
I hear it all the time when talking to partners, [...]
Nectar UC Diagnostics Works with Plantronics Manager Pro SaaS Offering to Improve UC Experience
Today, I’m happy to let you know that Plantronics and [...]
Plantronics releases sample code for headset integration with Amazon Connect
This week it seems that the whole world is congregating [...]
People, Places, & Technology: Developing a Humanized Customer Experience Around the World
Customer service has seen more change in the last five [...]