Poly Extends its Microsoft Teams Headset Offering — Introducing the Voyager 4245
Introducing the Voyager 4245 Office, Poly’s first Microsoft Teams headset [...]
Provide Great Customer Service – Even While WFH
How would you feel if you called into a bank’s [...]
Flexible Working — the Next Contact Center Opportunity
Flexible working is in huge demand across a variety of [...]
Cloud in the Contact Center – Don’t Lower Your Standards
In the early stages of cloud-based technologies being used in [...]
Introducing the Poly-integrated Amazon Connect CCP Quick Start for AWS
Accelerate your Amazon Connect deployment with Poly headsets and devices [...]
Voice: The Heart of the Contact Center
There’s no question that contact centers are evolving to support [...]