I’ve only been a member of the Poly team since November, but it feels like it’s been years. I think that’s because I’ve been a Poly user and customer since the beginning of my career at the NASA Johnson Space Center where we used Plantronics headsets over 30 years ago. Later on in my career, I chose Polycom to power the telemedicine network at the East Carolina University Telemedicine Center and the University of Miami Miller School of Medicine. So, in a way, joining Poly was like a homecoming.

Throughout my entire career in the telehealth space, I’ve said to myself, “This is going to be the year that telehealth really takes off.” I could have never predicted that the black swan event of Covid-19 would have finally been the catalyst for the explosive growth of telehealth. I can’t say that I’m happy about the circumstances, however, in the year to come we will see healthcare organizations expand their use of telehealth in exciting new ways and Poly will be well-positioned to spearhead this expanded use of technology – starting now. Poly is thrilled to announce a pair of new telehealth-focused products, the Poly Telehealth Station and the Poly Telehealth Cart.


The Poly Telehealth Station is an all-in-one healthcare video communication system that is optimized for use in clinical environments – including:

  • A medical-grade 24″ touchscreen monitor
  • High-definition Eagle Eye IV pan, tilt, and 12x optical zoom camera
  • Stereo line-in input with M-Mode wideband audio, for transmitting clinical audio, like sounds from electronic stethoscopes
  • Ability to share content (via HDMI or USB), such as video examination scopes and other clinical imaging devices at up to UHD definition
  • Built-in 360° microphone and speaker
  • Flexible mounting options: either desktop stand or a variety of mounting options

Poly telehealth cartThe Poly Telehealth Cart pairs the Telehealth Station with a CAPSA Trio Cart to provide a solution that can readily move from the bedside to the exam room, to the conference room, to urgent care. The height-adjustable cart will allow for usage with patients standing, sitting or in a wheelchair.  The built-in rechargeable battery makes sure the cart can operate unplugged for up to eight hours. The cart has a 20% smaller footprint than comparable carts that make it more maneuverable and easier to stow when it is not in use.


These new telehealth products expand Poly’s broad lineup of products and services that have applications across the healthcare enterprise. Digital collaboration, enhanced by Poly’s innovative audio and video improve the experience for patients, their family, clinical providers, and staff. Furthermore, there are several benefits pertaining to productivity and patient experience by incorporating collaboration in healthcare in ways that might seem to go beyond a ‘traditional’ telehealth application. For example, remote patient visitation has emerged as a significant need during the pandemic, as family members are not often allowed to visit their loved ones in hospitals, nursing homes, or other facilities in which they are isolated. Similarly, Covid patients can be remotely observed by clinical staff, reducing the time and expense of donning and doffing personal protective equipment each time they enter and exit a patient’s room. Poly’s solutions enable hybrid clinical office environments that mix both in-person staffing and personnel that are working from home.


In addition to the new products described above – the Poly Telehealth Station and Poly Telehealth Cart, Poly has you covered for healthcare collaboration:

Poly Studio Family

Our intelligent all-in-one video bar systems such as the Poly Studio USB, Studio X30, and Studio X50 are perfect for small to medium-sized rooms like patient rooms, flexible rooms, break rooms, consultation rooms, private offices, and high-volume consultation services being provided from home.

Poly Sync Family

Our new sleek and portable Poly Sync Family of USB/Bluetooth® smart speakerphones enhance the mobile experience for providers, staff, and patients, by providing remarkable sound quality while reducing distracting background noise.

Poly EagleEye Mini

Our small but mighty high-definition EagleEye Mini camera paired with Poly headsets improves the visual experience for physicians and staff who use their laptop or desktop computers to practice from home or their medical office.

Poly G7500

Our flagship G7500 is an integrator’s dream for supporting larger rooms and complex environments, like operating rooms and training and simulation facilities. This modular system for video conferencing enables you to configure the system you want while providing rich collaboration experiences.

Poly Headsets & Desk Phones

Our professional-grade headsets and desk phones are optimized for comfortable all-day use and are perfect for knowledge workers in healthcare who are heavy phone users.


Additional funding for telehealth was included in the 2020 Consolidated Appropriations Act (CAA), so stay on the lookout for additional information on funding from our Poly Grants Assistance Program (PGAP). Additionally, the telehealth reimbursement rules that were put in place to expand access to telehealth are likely to stay in effect for the foreseeable future, as reflected in the Medicare Rules for 2021.

2021 is going to be an exciting time for telehealth and an exciting time to be on team Poly. I can’t wait to see what we do together to improve healthcare in the year to come. For more information about Poly solutions for healthcare, visit https://www.poly.com/healthcare.